One of the most effective ways to increase your business’s revenue and profits is to upsell and cross-sell to your customers.
If you could predict with absolute certainty the exact moment each opportunity in your company’s sales pipeline would convert into an order, wouldn’t life be marvellous.
Business-to-business (B2B) sales — it’s pretty self-explanatory: they’re transactions between business, rather than transactions between businesses and consumers (B2C sales).
This final article in our series of six has been written to help boost conversations with your customers, both existing and new. This will unlock potential, build strong relationships and ultimately help you recover, as you and everyone else move into a new commercial reality. You’re now Reaching Out, arranging second conversations and unlocking more […]
You’re now at the stage where you have an offer that’s reshaped, relevant and ready to go. Now it’s time to take it to your current and new customers. This article is about how you can begin reaching out with confidence and a clear message.
You’ve done your homework, invested in reshaping your offer and are now ready to Reach Out to your existing and new customers. You want to tell everyone about it!
David Armes and David Das are hired by businesses both big and small, from Dyson and The Body Shop to small financial firms and start-up agencies, training their teams to build a culture of on-going sales.
Few people talk about it and it’s probably due to not many people knowing what it is…the customer journey.