The travel industry is one of the numerous industries that needs the support of custom software development to effectively deliver and meet the endless customer desires.
The travel industry contains so many moving pieces and would need to adopt software development to increase productivity, reduce efforts, and boost sales.
In this article, Hanna Schnaider, an expert in guest post topics, wrote about the need for custom software development in the travel industry. You can read more about the author here.
Without further ado, let’s dive into it.
What is custom software development?
There’s a high potential you don’t understand what custom software development is, and that’s why we are going to define it here.
Simply put, custom software development is the practice of creating, maintaining, and deploying software for a specific set of users, functions, or organization.
This is the opposite of commercial off-the-shelf software and can be useful in no little way by narrowing down to meet the organization’s demands and specific needs which no other ready-made or packaged commercial software can meet.
Why should the travel industry leverage custom software development?
From integration with multiple systems to dealing with booking problems, payment processor inconsistencies, CRMs, supplier systems, and distribution challenges, the challenges faced by travel companies are not so inconsequential or little.
Day-by-day they encounter numerous challenges that both require time and attention and thus are left alone to deliver a custom experience that is below standard.
These hiccups result in loss of credibility, decline in the number of customers, and could eventually cause a fall in the entire business set up.
This is where custom software development becomes inevitable. It plays a crucial role for any business that is ready to launch niche-specific solutions within their business operations.
An expert custom software development firm such as Forty-seven, helps organizations fulfill their unique business requirements and offers industry-leading solutions to:
● Corporate management companies
● OTA(s)
● TMC(s)
● Tour operators and more.
Additionally, any company that wants to modernize or revamp its travel business to meet current trends and technology demands will need to hire a custom software development agency to make this happen.
Benefits of custom software development for the travel industry
There are numerous benefits to hiring a custom software development service for any travel industry. Some of the benefits include:
1. Simplifies day-to-day travel activities
Developing software for your travel business allows you to simplify the day-to-day activities of both your staff and customers.
With travel software at hand, you can easily automate your booking process and establish a concrete relationship with your travel suppliers and partners to effectively maximize your tour business.
More so, automating your routine task allows you to build more user-friendly solutions and pay attention to the important aspects of your business.
2. Get more productivity
Hiring a custom software development firm allows you to increase the productivity of your business.
For instance, automating your task can help you limit your errors while increasing the speed of your workflow making the job easier for your employees, and increasing the overall productivity of your business.
3. Scalable solutions
Commercial-off-the-shelf software services usually promise much but accomplish little.
They tell you their solutions are one-size-fits-all, but in the long run when the organization needs to adjust the software to meet current demands, the software is incapable to deliver.
On the other hand, a custom software development service allows you to build software that has your future problems and requirements at the center, hence able to scale with new challenges.
4. Improved tourism opportunities
The tourism industry is among the first to feel all the changes in modern opportunities and it’s considered more dynamic than ever.
Customers who travel for tours are always expecting a maximum customer experience and satisfaction from the travel industries. They go through the process of searching and booking a flight, choosing the rooms they want, or buying a ready tour.
A company that fails to adjust to current technologies such as leveraging mobile apps, social networks, and other IT engines may not be able to meet up with these customer demands.
Hence, software development is required to gain not only customer loyalty but also operational superiority, as well as effective branding.
5. Improved customer experience
By creating a Customer Relationship Management (CRM) system for your business you can easily gain insights into the behavior of your customers and get enough information you need to improve your game and provide them with a better customer experience.
For instance, improving the customer retention process can lead to more satisfied customers and an increase in sales while providing a better travel experience.
6. Maintain and uphold brand identity
While ready-to-deploy services are quite good, customizing them to suit your brand’s values and identity might be increasingly hard.
By creating a custom software development solution for your company, you can uphold your brand identity and separate yourselves from competitors.
7. Reduces operational cost
One more vital importance of hiring a custom software development agency for your travel company is that you can easily reduce operational cost by eliminating the normal manual processes and creating custom solutions that reduce the efforts needed to perform specific tasks.
How can a custom software development company improve your travel business?
Depending on your company’s requirements and needs, hiring a custom software development firm can accomplish the following for your business:
● Automate your business process. With software development, a travel company can automate their work with customers from requests to payments and others.
● Enable instant booking. With a trip advisor or any other third party source, a travel company can enable instant booking, hence, increasing productivity and sales.
● Create an interactive and attractive user interface. Does your app user interface look shabby? You probably need to revamp it with a custom software development service, making it more convenient and attractive.
● Streamline internal process. With the EPOS system, you can create a better customer experience and streamline your internal processes.
● Manage service cost. A custom software development company can create software that allows you to manage your service cost, seasonal prices and offer discounts when appropriate.
● Improves existing business process. Additionally, you can adjust your business processes to meet ongoing technological and customer demands with a custom software development service.
● Access to international clients. By leveraging advanced capabilities such as multicurrency and multilingual you can start to attract international clients.
Common Custom Software Development Solutions
● Travel Portal Development
● Custom API integration
● Mobile App Development
● Website Development
● Legacy Systems Modernization
● Travel Agency Software Development
● Tour Booking Software
● Car Rental Reservation System
● Hotel Booking Software and so on.
Wrapping up
Custom software development can revamp and transform any travel industry in no small way.
Forty-seven software professionals have years of experience in aiding companies in the travel industry to meet specific business requirements with innovative and cost-effective software solutions.
With our service, Travel companies and agents can completely automate their booking processes and maximize your business.
If you are looking for an outsourcing partner to provide you with custom software solutions and portal development services, you can get in touch with us today.
