What to do if your Internet connection has become too slow

If your mobile connection is too slow, you might want to reconfigure the settings of your smartphone, wait until the problem ends by itself or switch to another mobile carrier. From this article, you will get to know about all the useful solutions.

If you are not satisfied with the quality of your mobile network, you should not simply wait until it improves automatically. Be proactive and take measures. In this article, you will find valuable recommendations that you can follow even if you are not a geek and lack profound technical knowledge. In most cases, these tips should save you from the necessity to contact your carrier’s support team.

Make Sure You Have Not Reached Your Data Cap

Users of certain mobile plans can enjoy high-speed mobile Internet only as long as they have not reached a mobile data cap. Depending on the plan, this limit might range from a few to several dozen gigabytes. When the user goes over it, their operator will slow their connection. In this situation, they can either pay for additional high-speed data or wait until their bill cycles reset.

Pull and Insert Your SIM Card

This simple solution can significantly improve your connection. To prevent damage to your phone, power it off before pulling the SIM. If the SIM is too old, you might want to replace it with a new one. You might either visit a brick-and-mortar office of your operator or ask them to send you a new card by mail.

Restart Your Smartphone

This advice comes in especially handy for those who have not turned their gadgets off in a while. Android device owners need to hold the power button until the power options appear on the screen and then tap Restart. Owners of old iPhones (up to iPhone 8) should hold the side button — it is located on the right side of the device or on the top of older gadgets. They need to wait until the Slide to Power Off option appears on the display and use it. On an iPhone X or newer, one should press and hold the side button and either volume up or volume down until Slide to Power Off appears.

Reset Your Network Settings

This operation resets your Wi-Fi access points and Bluetooth devices. To carry it out on an Android gadget, proceed to the Settings, then System, then Advanced, then Reset Options, then Reset Wi-Fi, Mobile & Bluetooth. This is an approximate guide because gadgets by some manufacturers might require a different sequence of actions. Typically, you will not need to restart the device. iPhone owners should open Settings, then General, then Reset, then Reset Network Settings. After that, they will need to restart their gadgets.

Disconnect From Your VPN

VPN can slow down your connection considerably when using remote servers. If you are planning to carry out mobile payments as well as access or transfer confidential information, you should keep your VPN enabled. But when watching YouTube videos or reading the news, you might disable it.

Move to a New Location

Geography and buildings are among the primary factors that affect the quality of one’s mobile connection. Houses, hangars, hills and valleys serve as barriers that degrade signal quality. Sometimes, it is enough to make two steps aside or move to another room and your connection quality will improve drastically. Usually, the signal is better on high floors than on ground levels because most obstacles are not too tall. Also, it might be wise to move closer to a window or go outside — in this case, the signal will not be blocked by construction materials. The distance between the user and the cell tower matters as well: the smaller it is, the better the connection.

Update or Disable Your Apps

Some apps might consume too much data. To prevent them from accessing cellular data connection, iPhone owners should go to the Settings, then Cellular. The owners of Android devices should go to Settings, then Network and Internet, then Mobile Network, then App Data Usage. There, they should tap an app and slide the Background Data slider off. Also, users should update their apps. Developers systematically improve their products, making them lighter, more functional and more user-friendly.

Disable Data Saver and Low Data Mode

These modes help people to minimize their data usage — which is a good thing if one’s amount of data is limited. At the same time, these services might slow down your connection. To disable these modes, iPhone owners might need to go to Settings, then Cellular, then Cellular Data Options. On Android, it will be Settings, then Network & Internet, then Saver. At any moment, you will be able to turn data-saving modes back on.

Check for Network Outages

That would be a rare reason. To check whether it took place, use Downdetector or another similar service. Most likely, people from your area would be discussing the outage in social networks — first of all, on Twitter.

Contact Tech Support

If nothing helps, call the support team of your carrier. Your connection might slow down due to weather, solar activity or network congestion. Probably, the support will recommend that you should carry out the above-listed activities — be patient and explain to them that you have already done it.

Join To The Moon Mobile

This brand is building the fastest national speed data network in the UK. You can join without changing your old mobile number. You can be sure that your Internet connection will always be quick and stable. Before setting out on a trip, you will be able to check the coverage in your destination area on the To The Moon Mobile site. Also, you will be able to calculate your upcoming roaming expenses there. This brand offers its customers over 20 lucrative bundles with unlimited calls and text messages: from 2 GB for £6.00 up to 80 GB for £20.00 per month.


If you are not satisfied with your mobile connection, you should check whether you have reached the data cap of your tariff plan and whether there might be an outage in your area. Then, you can restart your smartphone, reset your network settings, pull and insert your SIM card. To secure the fastest mobile connection in the UK, join To The Moon Mobile.