5 business processes that you should automate today

business automation

Automation is a process that saves time, cuts costs and boosts the overall efficiency of the business. By automating tasks, you will free up time for your team members, allowing them to focus on processes that require human intervention.

Additionally, when you automate, you can reduce the human errors, streamline communication, gain better insights about your business, identify issues easily and create a custom workflow. Below are examples of basic processes that every company should consider automating.


By making use of sales automation software, companies can boost the efficiency and accuracy of the sales process while ensuring that you don’t miss out on any opportunity. The solutions eliminate the manual, repetitive and time-consuming tasks, leaving your team with enough time to communicate with the customers. Other benefits of sale automation include reduced sales cycle, increased revenue, sales forecasting, easier up-sell and cross-sell to existing customers, automatic call logging and easier evaluation of the sales team performance, among others.

Customer Service


can help companies in meeting the two critical demands by customers, which are, quality and speed. Customer service automation tools help in reducing the time taken to resolve issues, ensuring that no query goes unanswered and in boosting sales. However, when serving customers, the human to human interaction is essential and thus tools are meant to help and not replace your team entirely. You should have a blend of both human interaction and automation.

Expense Tracking

Tracking your expenses manually is not only time consuming but it can also result in a lot of errors. By making use of tracking software, your team members can send their expense reports online together with photos of the receipts. This makes review easy for the management and reduces time spent in making approvals. Additionally, the tools make it easy to monitor spending, identify cost saving opportunities and find ways to adjust your budget.


When your products have a high demand, manual packaging may not be an option because it is time consuming and thus can limit your delivery potential. This is why it is essential to consider packaging automation as your business grows. Automating the process means making use of machinery to cover filling, sealing, labelling, tape dispending, coding and strapping. It is a simple process as all you have to do is find a good machine such as automated piston filler, learn how it works, and set it up. Evaluate your needs and find a reputable manufacturer who can offer a packaging solution to meet those needs. The machines are readily available from suppliers such as INSITE.

The key benefits you will get from packaging automation include increased productivity, reduced material wastage, lower costs, improved shape quality of the final package packages and reduced injury risks for the employees.

Social Media Posting

Social media campaigns play a big role in creating brand awareness, nurturing prospects and keeping in touch with the customers. However, running the campaigns can be time consuming. Consider making use of software and apps such as Hootsuite, HubSpot and Buffer to schedule social media posts. This helps in reducing time spent on campaigns.

By automating most of your business processes, you will boost efficiency, accuracy, productivity and profitability while keeping your costs down.