How Can AI Make Remote Work More People-Focused?


While remote work is here to stay, HR managers are implementing technologies that weren’t available before.

It’s much easier to facilitate all the processes and help employees adapt to the changing working environments when using AI-powered technologies. Combined with self-serve options, these tools can make tracking, monitoring, and promoting employee success several times more effective.

Besides, AI can be combined with other solutions. So, you can implement synchronized cloud technology to enhance communication with the employees no matter where they are. When using high-tech systems, businesses can streamline all the processes while improving their teams’ motivation and ensuring the short time to the market.

HR Bit is a team of professional HR specialists that assist companies in managing their teams by providing HR outsourcing services. The company boasts a comprehensive stack of tools and methodologies and leverages them to allow SMBs to focus on core business tasks while HR Bit’s professionals take care of their main asset — the employees.

So, let’s take a look at some insights from HR Bit about using AI in remote work.

The Role of AI in Managing Remote Employees

Artificial Intelligence entered the area of workforce management a while ago. It helps to simplify some complex tasks, including processing and gathering data and making decisions that will positively impact the business.

The companies that implement this solution mention the improvement of their HR processes and the ability to increase the levels of efficiency and engagement among the employees.

When working with remote employees, their motivation and engagement are among the critical indicators, and they always have to be monitored by the HR specialists. AI helps to achieve several goals related to them, including the following:

AI helps to analyze employee feedback and provide hidden insights

When asking for employee feedback, HR professionals often deal with large volumes of information in different formats. So, they need a certain amount of time to process it, understand their business’s main strengths and weaknesses, and see what changes they need to implement to make their remote specialists more satisfied.

However, when using AI technologies, HR managers can structure the received information within a few minutes. AI detects specific keywords and allows businesses to collect and measure associate feedback to monitor the employee experience and see whether there’s a need for changes in the working processes.

AI allows for automating time-consuming HR processes

Managing benefits, collecting data, and taking care of payroll are cumbersome tasks that take too much time and effort. Also, when working with the remote teams, HRs have to reach out to each employee individually, put in additional effort in case they don’t respond, and make sure they maintain visibility. With AI, these processes can be automated and simplified.

The tech solutions can reduce the payroll processing time, allowing HR specialists to focus on more critical tasks and maximize their efficiency.

So, when handing over tedious tasks to the AI, your HRMs can emphasize providing career growth, training, supporting health and wellness among the teams instead of calculating taxes or maintaining employee records.

AI facilitates the team collaboration

Many remote employees feel that they must be available 24/7, which negatively impacts their work-life balance. Besides, when meeting new people, you, as a team leader, need to know in advance about their backgrounds to make your conversation flow. However, the research requires a lot of time, and that’s when AI comes into play.

With new digital tools, you can easily get the needed information on the people you’re meeting with right in your meeting space. This helps to understand whether the person has similar background or interests to build stronger connections and facilitate your social networking.

AI provides improved learning and development opportunities

Modern businesses emphasize the opportunities for growth within the working environment, and AI helps to make them more effective. For example, the technology can analyze the specific content and help HR specialists understand which content fits better for which employee.

AI considers each individual worker’s aspirations, skills, and business goals to make the most out of these learning opportunities. Also, these tools aim to identify skill gaps and ensure a dynamic development journey for each employee instead of making them go through the familiar information repeatedly.

AI-fueled learning and development tools take traditional training practices at the workplace to a new level, making them more comprehensive, personalized, and flexible.

AI makes digital communication more organized

Remote employees often face similar issues, and answering the same questions throughout the day is usually a time-consuming and tiring task. Chatbots allow employees to resolve these issues on their own by sharing their problems with the chatbot. This AI-enabled tool allows to simplify tedious processes and turn manual tasks into automated ones.

For example, if your remote team member needs to create an IT ticket, they have to make a request for the chatbot. Then, the mentioned tool will follow up with the request and provide updates on the status.

Among the most common issues that can be automated with chatbots are the following:

  • displaying dashboards
  • creating incident or service requests
  • scheduling meetings
  • answering FAQs
  • sharing knowledge base articles
  • conducting interactive onboarding
  • resolving employee queries

Both HR and project managers benefit from using chatbots because they help enhance collaboration among the team members, share data-driven insights about the project, and use analytics to create organizational transparency.

Wrapping Up

As you can see, remote work is constantly evolving, and so do HR practices. Therefore, AI-based HR practices can significantly boost employee performance and experience and promote employee productivity. Besides, they can make the analysis, prediction, and decision-making tasks easier for the key stakeholders and focus on employee needs to achieve the expected outcomes.

Besides, since data privacy is of high importance for remote work, HR applications powered by AI can help protect employee data and follow the government guidelines regarding it.

So, when implementing a strong AI system, HR managers can comprehensively analyze employee behavior and patterns and use the received information to facilitate performance and improve the employee experience.