Advice
How to avoid taking on your clients’ stress
When your clients are having a hard time, they will lean on you and it’s likely their stress will spread to you and your firm.
Monday 21 September 2026
Sarah Loates is a chartered HR professional and owner and founder of Loates Business Solutions Ltd, which provides HR consultancy and training in the East Midlands. Before establishing her business, which has experienced rapid growth over the past five years, she held HR roles at E.ON and PKF Cooper Parry. Sarah specialises in employee relations, employment law and talent management.
When your clients are having a hard time, they will lean on you and it’s likely their stress will spread to you and your firm.
Stress at work can inhibit our ability to get things done. HR expert and Business Matters columnist Sarah Loates gives some valuable advice on how to…
Tattoos? Piercings? Rainbow hair? If it doesn’t impede your staff’s ability to get the job done, today’s changing norms say you should probably allow it.
Being a startup is hard. It requires self-belief, drive, perseverance, and a little bit of luck. But the trick is, having plenty of the first three…