If your doing something wrong your customers may leave you, heres how to stop that from happening.
Category: In Business
Advice on growing your small and medium sized business, SME, in the UK. Hiring and managing staff and finance plus marketing all on one website
Sustainability = Risk Management
The word sustainability is spread across every branch of business now but still for many it is poorly understood. For some it is about the environment, for others it is about corporate social responsibility (CSR) or finance and for many it is just another variable that is being forced into business. In reality it is about managing risk.
Top 5 tips for small businesses to take advantage of online services
These days there are so many online tools and services for small businesses and entrepreneurs out there it can be confusing and hard to know where to turn. In this article Elance’s UK country manager Hayley Conick examines which tools should be top of your list to help you run and grow your business.
5 Top Tips for the Network Administrator’s Holiday Checklist
In a world of remote access and 24×7 email availability, summer holidays have changed. For the vast majority of network administrators, taking time off can be a challenge, especially for those working in a small enterprise.
Imposing Stricter Supply Chain Control
In a social media driven world, supply chain problems – particularly those that affect food, drugs or any government procurement – become headline news within minutes.
Leading UK Music Entrepreneurs Launch Boisdale Entertainment
A new, boutique music and entertainment service has been formed by a collective of leading industry entrepreneurs whose ethos will be to deliver creative, bespoke live entertainment for private and corporate clients across a range of platforms.
Redundancy: My top tips for employers
In the midst of government changes to redundancy terms for employers, here are my top tips for business owners who find themselves in the dreaded position of having to to cut numbers.
Get Creative In The Battle For Talent
Daniel Callaghan, co-founder and chief executive of the online talent marketplace MBA & Company tells Business Matters how SMEs can source and attract the best talent.
How to keep on the right redundancy road
Have you ever had to downsize your organisation through redundancies? Was it for more than 20 people at a time? Were those 20 at one of your sites or spread across many? Well, until recently that final question was critical in terms of whether you had to collectively consult.
The royal baby business boom: How it will effect SMEs
While big betting brands cash in, with Coral reportedly claiming £50,000 worth of bets and William Hill reaping £100,000 from their various ‘female friendly’ betting options, Jessica McGreal asks what effect, if any, will the Royal baby have on UK SMEs?
Reviewed: The Kama Sutra of Work – Book Proves Work is the New Sex
While few think of the office while steaming up the atmosphere in the bedroom, a compelling new book proves that the two settings are more closely linked than many would admit.
Customer service – everybody needs to be involved. It’s a culture thing
When considering customer service, you immediately think ‘make/keep the customers happy’ but many do not realise that great customer service isn’t just the product of sales assistants being helpful or having brilliant telephone etiquette. There is in fact a lot more behind it.
UK startup Wazoku works with BBC Production in major idea management roll-out
Idea management firm Wazoku is working with the BBC’s in house production department on what is thought to be the UK media’s largest ever idea management roll-out.
Postcode Anywhere to represent the UK in European Business Awards
The European Business Awards has announced today that Postcode Anywhere is to represent the UK as a National Champion in the prestigious 2013/14 Awards programme.
How to grow your business when the sun is shining
Summer is often a quieter time for Entrepreneurs, but it is an essential time for taking stock and focusing on developing business over the next year.